I have been doing a roof for a builder who bought a brand new transit last year. So it's now done less than 10k and developed hesitation, misfire, back at the beginning of April.
Ford took it in and reported back that it needed a new injector. Days go by and then he is told that it needs a new cylinder head. Weeks go by and after saying it now needs 4 injectors he still aint got it back. I done a small job for him today and actually ripped him a new one for putting up with all the sh*t Ford are giving him. They did loan him a Enterprise van which he's still got. He was told that the van would be ready for collection today. I'm like well call them now. He calls no answer. Calls again and whilst on the blower ford leave a message to say they have extended the loan until the end of May on the hire van.
I told him to call back and tell them to do one. Ford have said they will give him monetrey compensation. He has also bought a custom and a 3.2 ranger from the same branch. Best part of 75k
Whats your thoughts lads? The builder is 100% more laid back than me, i'd be driving the supplied hire van through the showroom window.
Name and shame is on the cards.....
Thank you all in advance