transit custom bonnet lock not releasing

[leethelocksmith]

hi - i have a new shape transit custom and had it from new -(63)
i have a problem that the bonnet wont open - looked at manual and i am doing it right i.e key to left (hood should pop) then key to right and should release
but nothing is happening at all the key just turns left to right with no feed back at all....tried both keys nothing happens..

any advise or has any one else had this problem -- as a locksmith its quite embarrassing - but on the same token i am not an auto locksmith - i have tried airbagging the hood and trying to slip the catch - but to be honest i am not familiar with the system - i have even had a scope in there..

any advice would be appreciated

regards

lee
p.s

my van also sits at a 1000 - 1200 revs when idle does any one elses do that

[Treespotter]

You're probably doing it correctly and there's probably something come loose but still I want to tell you the obvious.
Turn left and the bonnet pops up. Turn right and keep the key in that position and you can lift the bonnet.

Does that work?

[blue estate]

They probably used the surplus mk2 focus bonnet locks as they have a habit of breaking I know it's happened to me

[leethelocksmith]

You're probably doing it correctly and there's probably something come loose but still I want to tell you the obvious.
Turn left and the bonnet pops up. Turn right and keep the key in that position and you can lift the bonnet.

Does that work?

no mate
but thanks for the help

[TallPaul]

Have you tried pushing down on the bonnet whilst turning the key- this can release any tension on the catch and free it open. The fact that you've airbagged it to try and somehow force it open isnt going to help!!

[ianboustead]

Had this same problem. The key turned but no resistance felt at all. It went back into dealer and they replaced the key lock assy. Big job they showed me the picture of the whole front of van off to replace it and then the time consuming job of setting up the new lock to work with existing key. You can just slip a short bit a wire in with a hook on and pull the cable just before the key lock if you need to be in. I had to do this for a few months.

[Alar]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

[Chawnz]

Take it back!

[leethelocksmith]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

Its For that exact reason buddy - low on washer fluid !!

[blue estate]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

You are supposed to check oil water etc weekly

[yasser]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

You are supposed to check oil water etc weekly

I think as a professional driver you'll find that should be daily

[blue estate]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

You are supposed to check oil water etc weekly

I think as a professional driver you'll find that should be daily

of course I do (scratches chin )

[ake]

One may ask - what to you do under the bonnet so often? Even with bad wheather, the washer fluids last more than a month

You are supposed to check oil water etc weekly

I think as a professional driver you'll find that should be daily

I do it every time a refuel

[Krank_It]

My bonnet release seems to have broken today. Can't believe there is no secondary option to open it. Went to local ford dealer and after they promptly finished bouncing on my bonnet saying "The catch is probably stuck" decides to book it in 8th of Jan yeh like I can wait around till then. Don't fancy having to drive around with a spare bottle of windscreen wash so I can splash the window every time it needs a clean .....


Ah ha few phone calls later and different dealer and it in on Tues 9am as long as it does require replacement parts I'm sorted ...

[bluebottle]

Had this same problem. The key turned but no resistance felt at all. It went back into dealer and they replaced the key lock assy. Big job they showed me the picture of the whole front of van off to replace it and then the time consuming job of setting up the new lock to work with existing key. You can just slip a short bit a wire in with a hook on and pull the cable just before the key lock if you need to be in. I had to do this for a few months.

Ianbousted, can you describe this in more detail? Am on Spanish campsite with flat battery and bonnet lock has gone again..