2014 Transit Custom - Broken Piston

[danrice]

Hi Everyone,

Have had a lease on a 2014 2.2 L2 transit custom since new. On the whole, generally its been great. i do a lot of miles in it and have always had it serviced by Ford, currently at 135K.

A month ago i was rear ended and it was taken away for repair, rear door, rear door post and main sliding door side panel were replaced (over £4K worth of repairs). ever since it came back it was running like a proper old diesel. i noticed the difference straight away, but figured since i had been driving a brand new hire van for 2 weeks that perhaps i was just remembering how it drove through rose tinted specs.

4 days later the engine went pop. took it to Ford and they confirmed that one of the pistons had broken. The normal warranty is 3 years and 100K miles so i was out of that. the garage have spoken to ford and after 2 weeks of wrangling Ford are willing to contribute to the repair. they will contribute 60%, leaving me with a bill for £2.4K. the dealership also warned that the flywheel, and clutch might need doing (due to mileage), another £700. as the problem was a piston, the problem could be an injector, which would also be at my additional cost.

so to sum up, do you guys think that I'm getting a harsh deal, where a £30K van engine dies after 3 years and 6 months still on lease! Am i the only one this has happened to? The dealership have also said that they cannot get hold of these engines at the moment, they currently have 2 engines they are waiting for, that it could be 7+ weeks before i see an engine. i just feel that Ford don't seem to have any sense of urgency, this van is how i earn my living, so it being out for 2 months does not work for me. does this seem fair wear and tear, or is there a fundamental flaw with these vans?

Thanks for any thoughts.

[moley551]

Being totally honest, 60% paid by Ford is way more than I expected you to get, owning modern dieses out of warranty is a mine field, there is a known issue with piston cracking apparently, due to software updates being issued but I haven't see many reported failures.
I hope you can get it sorted ASAP

[bigjohnthomas]

Bargain, at some point you must become responsible for your own van
3 years warranty is far too long its ready for the scrappi at that age

[dumper]

What have the lease company said is it all down to you to repair it

[danrice]

What have the lease company said is it all down to you to repair it

to be honest, i have not spoken to them yet. i wanted to get some facts before speaking to them.

[danrice]

Being totally honest, 60% paid by Ford is way more than I expected you to get, owning modern dieses out of warranty is a mine field, there is a known issue with piston cracking apparently, due to software updates being issued but I haven't see many reported failures.
I hope you can get it sorted ASAP

cheers

[Hans Wynants]

i'm starting to doubt more and more to get the extra waranty by ford for my van when i read this...

i must may 765€ once , to get 7 year or 140K waranty ...

that is nothing compared to the prices you must pay when someting goes realy wrong!

with the extra waranty i will be safe for my 5 years of leasing !!!

[V184]

Wheres mk7 user, on shift work ? he will sort this one out

[bambi mk 1]

Wheres mk7 user, on shift work ? he will sort this one out

I believe he is stuck in a traffic jam apparently there was another one of these blowing bits all over the road https://www.boards.ie/vbulletin/showthr ... 2056976659 Sprinkle sprinkle three pointed star what a pile of skite they are

[V184]

Wheres mk7 user, on shift work ? he will sort this one out

I believe he is stuck in a traffic jam apparently there was another one of these blowing bits all over the road https://www.boards.ie/vbulletin/showthr ... 2056976659 Sprinkle sprinkle three pointed star what a pile of skite they are

Hello we are back to quoting again you do get problems with 9 yr old vehicles

[Mike]

Wheres mk7 user, on shift work ? he will sort this one out

I believe he is stuck in a traffic jam apparently there was another one of these blowing bits all over the road https://www.boards.ie/vbulletin/showthr ... 2056976659 Sprinkle sprinkle three pointed star what a pile of skite they are

V2868 has wet dreams about threads like this

[MK7 user]

i'm starting to doubt more and more to get the extra waranty by ford for my van when i read this...

i must may 765€ once , to get 7 year or 140K waranty ...

that is nothing compared to the prices you must pay when someting goes realy wrong!

with the extra waranty i will be safe for my 5 years of leasing !!!

Good move.

Pay the Insurance premium (the cost of extended warranty) & sell it before the premium expires.

[karl]

their is many recalls out for these 2.2 engines and have been since 2012

[karl]

a holed piston is over power for the engine / or the oil pump has failed

[V184]

a holed piston is over power for the engine / or the oil pump has failed

how would the oil pump failing hole a piston surely it would seize the engine