****NOW BOOKED FOR 2022**** Transitmania 13 @Santa Pod 20th 22nd May 2022 ****ALL DETAILS HERE****


Van Insurance BEWARE OF VAN LINE DIRECT

An area for members to hang out and chat, discuss anything transit related!

Moderator: Luke

Van Insurance BEWARE OF VAN LINE DIRECT

Postby Keef » Tue Nov 02, 2021 4:00 pm

Just a bit of a warning of the methods employed by Van Line Direct who are on a number of comparison sites.

My last policy was with Aviva and cost around £250 but as with all companies they doubled it on renewal so last night I went on Confused and got quotes of which £219 for own goods commercial cover with Van Line Direct was the cheapest so I bought it there and then and went to bed.
The next morning I got a phone call from Van Line Direct to 'verify' my policy and basically answered all the same questions as the quote all over again.
He then said he wasn't sure that the underwriters would accept me and he'd check with them and call me back.
He called back and claimed the underwriters would only accept the use as for 'hire and reward' (which it definitely isn't) and the policy would now cost over £800
While I was waiting for him to call back, I had checked the reviews for this company and it seems that this is what they do to everyone, give you a cheap price, wait until you pay then create a reason to massively increase the price and if you cancel within 14 days they charge you a £25 cancellation fee even though you filled in the quote in correctly.

You have been warned.
User avatar
Keef
MK3 Massive
 
Posts: 1512
Joined: Sun May 16, 2010 5:51 pm
Location: Littlehampton, Sussex & Maldon, Essex

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby Mike » Tue Nov 02, 2021 4:54 pm

Keef wrote:was the cheapest so.

One day people will learn :evil:
Mike
Wind up merchant!
 
Posts: 19399
Joined: Tue Feb 13, 2007 11:08 pm
Location: HP17 0UZ

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby Keef » Tue Nov 02, 2021 5:04 pm

I know what you mean but
1] I run a £500 van which I would never claim for, it would only ever be a third party claim so the quality of the ins company didn't seem to matter much.
2] I'd kind of expect the comparison sites to vet their providers a little better, after all it impacts on their reputation too.

Anyway, lesson learnt
User avatar
Keef
MK3 Massive
 
Posts: 1512
Joined: Sun May 16, 2010 5:51 pm
Location: Littlehampton, Sussex & Maldon, Essex

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby Altransit » Tue Nov 02, 2021 5:37 pm

Strange that Aviva doubled their renewal price :?

Insurance companies in general must have had a massive reduction in claims in the 18 months previous, due to people working from home, and also self isolating at home, both my car and van insurer put in renewal prices at less than last year, so for once, I renewed both with the same companies.
1997 Mk5 SWB 115 Minibus 70ps Di (Gone, but not forgotten!)
2004 Mk6 SWB T280 Medium Roof 85PS 2.0 TDDi - Vantunered (Also gone)
2008 Mk7 SWB T280 Medium Roof 85PS 2.2 TDCi - Also Vantunered
User avatar
Altransit
Site Moderator
 
Posts: 37143
Joined: Tue Oct 17, 2006 12:23 am
Location: Bicester, Oxfordshire, UK

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby ME » Tue Nov 02, 2021 6:32 pm

Altransit wrote:Strange that Aviva doubled their renewal price :?

Insurance companies in general must have had a massive reduction in claims in the 18 months previous, due to people working from home, and also self isolating at home, both my car and van insurer put in renewal prices at less than last year, so for once, I renewed both with the same companies.




I have a van and a car with aviva, both renewals went up £10 ish I am happy with the cover so just renewed.
MAN Tge Standard. 140. Fwd. Meatalic Grey.
ME
Transit Extremist
Transit Extremist
 
Posts: 5250
Joined: Thu Aug 24, 2006 10:13 pm
Location: Kent

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby Keef » Tue Nov 02, 2021 7:46 pm

I don't understand insurance companies like Aviva.
So renewal was just over £400 but I tried a new quote through them today and it came back at £265
I'd have just renewed if they'd quoted that to start with. I now do every other year with them.
User avatar
Keef
MK3 Massive
 
Posts: 1512
Joined: Sun May 16, 2010 5:51 pm
Location: Littlehampton, Sussex & Maldon, Essex

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby Mike » Tue Nov 02, 2021 7:56 pm

Admiral gave us a refund last year, totally unprompted because they assumed we’d used the car less because of lockdown. The renewal was £10 more than last year, they kept our business.
Mike
Wind up merchant!
 
Posts: 19399
Joined: Tue Feb 13, 2007 11:08 pm
Location: HP17 0UZ

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby dumper » Tue Nov 02, 2021 8:27 pm

Keef wrote:I don't understand insurance companies like Aviva.
So renewal was just over £400 but I tried a new quote through them today and it came back at £265
I'd have just renewed if they'd quoted that to start with. I now do every other year with them.

It looks like in January 22 insurance company’s will not be allowed to give new customers a cheaper price then existing customers so unless insurance companies compete to keep your business we will all end up paying more .
MK 8 L4 H3 Motorsport campervan
Past camper vans
1974 mk1 v4 with 2.0 pinto fitted
1986 mk3 2.5 di swb
1990 190 lwb 2.5 di
1998 100 lwb 2.5 di
2006 350 jumbo 135 tdci
dumper
Transit Fanatic
Transit Fanatic
 
Posts: 4441
Joined: Sun Jan 20, 2008 2:56 pm
Location: Lincolnshire

Re: Van Insurance BEWARE OF VAN LINE DIRECT

Postby man le-mans » Tue Nov 16, 2021 10:05 pm

That now makes sense why insurance’s have gone down in some cases. Both my car and van went down so I kept with both insurance companies and never looked for another quote.
MK8 L2H2 T350 TREND 68 plate silver 130bhp
Mk7 MWB M/R T350 TREND 2010 SILVER 115BHP
MK7 MWB M/R T350 2009 BLUE 115BHP (crap)
MK6 MWB M/R T280 full electric pack silver 2003 85BHP
Smiley face T reg L/R SWB ex BT
man le-mans
Transit Devotee
Transit Devotee
 
Posts: 1551
Joined: Wed Aug 22, 2012 10:31 pm


Return to Transit Talk



Who is online

Users browsing this forum: No registered users