thanks for your help.
they have been useless but hopefully will get somewhere.
the advertised emails on the website don't work...
LezLondon@tfl.gov.uk says it's no longer being used, and i should email:
cclondon@cclondon.comLEZLondon@cclondon.comthese emails don't even exist!!! mail just bounces.
in the end i have sent it using the "appeal" section of the PCN. i hope they get it...?
i don't advise calling - they can't help.
@savagesam - what email did you send to?