I bought a new 2.4 lt diesel transit Dec last year. I am using it as a courier vehicle. Last month I noticed a soft patch on the floor by the anchor point at rear of the left side door. Right side also seems to be soft as well.
Our local Ford people investigated and found a crack, which they repaired. However Ford New Zealand are claiming this is the first time they have come across this problem and are reluctant to class it as a warranty claim
Has any body had problems with cracks or heard of this happening please?