Doors colliding

[hzwing]

We rented newer Ford Transit Van to transport people in Vegas. At one point both the people in the front and back got out at the same time and the back/side door swung open and collided with the edge of the front passenger door and dented the back/side door. We are now being charged with damages by the rental company but don't feel it is our responsibility but a manufacturers defect. There are no warnings to watch for this or to caution people from opening the doors at the same time nor any mechanism to prevent the back door from swinging all the way open.

Can you provide me with any information to let me know if this is a common occurrence and if there is anything we can do to dispute this charge.

Thank you

[Altransit]

Aren't the rear side doors, sliding openers

[ake]

Aren't the rear side doors, sliding openers

Not in the US Al. They are a split hinged door

[ake]

We rented newer Ford Transit Van to transport people in Vegas. At one point both the people in the front and back got out at the same time and the back/side door swung open and collided with the edge of the front passenger door and dented the back/side door. We are now being charged with damages by the rental company but don't feel it is our responsibility but a manufacturers defect. There are no warnings to watch for this or to caution people from opening the doors at the same time nor any mechanism to prevent the back door from swinging all the way open.

Can you provide me with any information to let me know if this is a common occurrence and if there is anything we can do to dispute this charge.

Thank you

Personally I think you are on a hiding to nothing. What you have done is not the fault of the manufacturer, but an error on your part, basically as a result of being careless.
The same situation could occur on the Econoline vans that preceded the Transit in the USA

[loot]

Is it the equivalent of say me slamming the 2 rear doors at the same time? Do the 2 doors in question need to be shut in an order?

[ake]

Is it the equivalent of say me slamming the 2 rear doors at the same time? Do the 2 doors in question need to be shut in an order?

Yes