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Timing belt recall

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Re: Timing belt recall

Postby metalworker0 » Tue Mar 28, 2023 11:53 am

thebarber wrote:Just checked my belt today and seems OK, no writing on tho. 33000 mls 18 plate serviced yearly.


Cant really see what's going on in those pictures , as you have not given the chance for the oil to run off the belts.
Think it has to be hot engine with hot engine oil ,, so oil is thinned out .....and wait ten mins for it to run off the belts ..then take pictures ....and then you still cant see it in it entirety, as the belt teeth cant be seen.


all the best....mark
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Re: Timing belt recall

Postby thebarber » Tue Mar 28, 2023 6:49 pm

I was comparing with this pic showing obvious degrading on the outside.
I don't suppose ud know until the belts off.
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Re: Timing belt recall

Postby p2thed » Fri Mar 31, 2023 11:39 pm

Looks like the recall has been pulled.
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Re: Timing belt recall

Postby metalworker0 » Sat Apr 01, 2023 1:29 pm

So in other words if you are worried ..don't drive your van until June!

All the best.mark
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Re: Timing belt recall

Postby Guyvxt » Wed May 24, 2023 7:35 am

Hi. Has anyone without a full dealer service history had any issues with Ford rejecting their claim for engine failure?

I am looking at purchasing a 2018 or 2019 transit custom and wondered if I should be discarding anything without a full Ford service history? I've seen a vehicle that has always been serviced at their local trusty workshop rather than Ford.

I see point 6 states this in the FAQ but is this more to do with the recall or does this also cover the costs of engine failure?

6. Is service history required as part of the FSA assessment before consequential damage can be claimed?

Where available, evidence that the vehicle has been serviced following the maintenance schedule is preferred but not essential




Thanks !

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Re: Timing belt recall

Postby Guyvxt » Wed May 24, 2023 11:12 am

Hi. I'm looking at purchasing a transit custom and obviously a bit concerned about the known timing belt issue. Should I be removing any without a full Ford service history from my list?

I note point 6 states it isn't essential but is that just for the recall? It says consequential damage so sounds like the repair costs to me. Have people had issues with Ford not paying for engine failures based on not having a full Ford service history. Thanks

6. Is service history required as part of the FSA assessment before consequential damage can be claimed?

Where available, evidence that the vehicle has been serviced following the maintenance schedule is preferred but not essential
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Re: Timing belt recall

Postby Deblyn » Sat Jun 03, 2023 2:24 pm

Hi, I saw on here that someone posted awhile back a screen print of a document showing the recall for the timing belt check was for vehicles dated between May 2016 and July 2019.
Can I ask was the document from Fords?
The reason being we are currently in battle with them as the belt on our van failed a couple of weeks ago and has caused serious damage and we now need a new engine.
They are saying our van is not within the affected build date range for the recall but we are trying to prove it is.
It was registered in November 2018 and has done 67,000 miles.
Any help will be really appreciated.
Thank you.
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Re: Timing belt recall

Postby Chug » Mon Jun 05, 2023 9:05 am

If you read back through this thread all the info you should need has been posted and is copied from Ford, they know its not fit for purpose but try and wriggle out of it.

See also this thread........ viewtopic.php?f=65&t=222053


Direct link to the FSA 20B44 post
viewtopic.php?f=64&t=204983&start=105#p1750970

scroll down that page to find this bit.....
Consequential Damage

If the timing belt delamination is not identified early, it could result in timing belt failure. The timing belt can fail in two ways, teeth can start to shear off the belt allowing the timing to slip or the belt can snap, both will cause poor running and lead to valve and piston contact. At this point the engine will need to be replaced.

The FSA will cover the costs of replacing the engine if it has failed due to the failure of the timing belt as described above or oil starvation due to excessive debris cause by delamination of the timing belt.


If you have identified an engine that has failed and the cause is confirmed as timing belt failure, you can bill the engine replacement to the FSA as a bill of material claim. Please submit a bill of material claim including all parts, labour and replacement vehicle hire required to complete the repair. The FSA no. 20B44 must be entered into the program code field. The labour time that can be claimed will vary depending on vehicle variant and if the repair is completed in combination with a routine service.
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Re: Timing belt recall

Postby Deblyn » Mon Jun 05, 2023 4:39 pm

Thanks Chug for replying and confirming that earlier documents on this forum are indeed from Fords themselves.
That is such a big help.
Thank you also for supplying details on how to claim, the reference number to quote etc.
Never done anything like this before so when you are taking on a large company like Fords its good to know the procedure, your rights etc.
I really appreciate all your help.
Thanks again.....I'll let you know how things go.
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Re: Timing belt recall

Postby Guyvxt » Mon Jun 05, 2023 7:16 pm

Have there been any failures of 2019 onwards models or did they change the belt at production?
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Re: Timing belt recall

Postby Rikster » Thu Jun 08, 2023 11:39 pm

I’m here as my 2017 tourneo went a bit wrong last week.

My wife was driving, had a bad smell from the clutch while reversing up a hill then 10 mins later break pedal went rock hard and effectively we had no breaks. It was recovered to my local back street garage and the mechanic who’d serviced it for the last year or so said he thought the vacuum pump had failed, and likely that was because the cam belt had delaminated leaving garbage floating around the system.

So, he said they didn’t have the equipment to change the belt (probably didn’t want the responsibility) and wouldn’t be happy replacing the vacuum pump without the belt being done, so said to contact a ford specialist.

I got the van at 6 months old, so had used my local ford dealer for service and mot right up until they charged £1500 for a failed clutch at 55k miles, and mentioned my ignition was a bit “sticky” - the same ignition they had replaced 12 months before because it was sticking!

Anyway, called them, got a very helpful woman who mentioned she’d only been there a couple of weeks, she said there was a “block” on cam belt changes for these engines currently - obviously I had a wee moan about that and she said it was due to a recall on them, she checked mine and I had forgotten that on the September 2021 service at Ford, I benefited from a new cam belt due to the recall. I reckon I’ve done less than 10k miles since then but as a huge family car we tend to do lots of short journeys, so maybe that fuel-in-oil dpf thing is worse? So they said they’d have a look and if the belt has delaminated again they’d get me a hire car as mine unusable and fix it “under warranty”.

As it stands, after 5 days we’re driving a 72 plate tourneo from enterprise rent a car, and have had no contact from the dealer, just Ford rentals - but tbh they can take as long as they like now! Could be the original belt contamination maybe, but I’ll be asking for an engine replacement, been a bit of a pup this car, but if the belt thing is sorted I’d have another (the rental is real good so far).

So, for info, I think my service routine counts as a full service history - likely the last back street service was before the Ford service schedule was needed, so could be seen as full Ford history? But they seem to be putting their hands up, only if the back street guy had the kit I’d have been paying through the nose unnecessarily having not had any contact on the recall - even on the 2021 replacement.

Best advice, check with the nearest dealer for any cam belt related issues!
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Re: Timing belt recall

Postby Magoo125 » Tue Jul 04, 2023 9:53 am

Morning all,

Apologies for my first post being in here.

I’m here with the same symptoms as Rikster above, rock hard brake pedal, no brakes and managed to limp it to my local garage whose diagnosed the same thing delaminating wet belt blocking the oil way and failing the vacuum pump.

It’s a 68 plate on lease from Ford but after several calls to the local dealer and Ford customer service they’ve said that it’s not covered under the recall as it’s only vans between 2016 and 2017 that are affected.

I’m after some advice as where to go next or what to say as to get things moving as I’ve currently got a large red paperweight at his garage that he obviously needs moving and I’m reluctant to drive it anywhere in case the belt snaps and seizes the engine.

Thanks for any help or advice

Mark
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Re: Timing belt recall

Postby M.T.L wet belt » Wed Jul 05, 2023 4:32 pm

Looking on the internet already this year has been over 650 cases of wet belt failure at low mileage ford state needs check or replacing 50 to 140k miles my van is dead at 49k miles. How is this normal regardless of the services

Go to the vehicles ombudsman
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Re: Timing belt recall

Postby D1sud » Wed Aug 09, 2023 8:58 pm

p2thed wrote:The affected vehicle range


Hi I don’t have permission to view the link in this post, to view the build dates…. My 68 custom has just done it’s cam belt at 51k
Trying to get all info available before contacting Ford… thanks for any help guys
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Re: Timing belt recall

Postby D1sud » Wed Aug 09, 2023 10:23 pm

M.T.L wet belt wrote:Looking on the internet already this year has been over 650 cases of wet belt failure at low mileage ford state needs check or replacing 50 to 140k miles my van is dead at 49k miles. How is this normal regardless of the services

Go to the vehicles ombudsman


Make that 651 That’s my 68 custom just had cam belt failure at 51k, recovered to my local garage the other day. Moving forward with the helpful information you guys have posted on here I’ll approach the local Ford dealership in the next few days and let yous know the outcome.
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