We are converting our 2016 L4/H3 minibus to a camper and having issues with the powered step.
When we brought it the step would start to come out when door was opened, then start to close and then open again when sliding door was fully open. So it worked after a fashion.
Checked for error codes using ForScan and there were quite a few so reset these. Powered step now worked as expected so all appeared good. But when engine was started and tried to engage gear warning message pops up to say step is out so the engine switches off. This 'feature' can be disabled via the drivers assist screen by turning the step off but that's not ideal.
Using the service mode for the power step in FORScan it cycles out then back in with no faults raised. Cannot think of anything else as that suggests the hall effect sensors being used for out/in must be working?
Thanks, John