I'm convinced they never touched my van when I took it in, they did however do the security update.
You tell them what to do.
Oi tosser I want the oil and oil filter, air filter, fuel filter changed and the smelly filter and oil the hinges and spray the seats with anti fungal deodourant spray and make the tyres shiny and whatever else they do as part of the service, and update the computer recall and stamp the book.
Has it been done yet?
This is probably why they don't specify everything that is done on a full service, you say full service but there's no actual agreement between you and them on exactly what they will do, it is an assumption that you make that all the work will be done.
As far as I'm concerned a part service is oil and all filters.
Full service, is oil and all filters, all fluids topped up, all service items checked ef wipers, brakes etc and the clean tyres and grease on the door hinges etc.
But ford don't do the fuel filter do they so in other words it is open to interpretation.
Makes me angry I'm going to send my dirty protest to you to forward to them OK?
