2019 Transit Passenger Wagon T-350 148" Low Roof XL
VIN: 1FBZX2ZM0KKB41795
Van has been converted to a prisoner transport so there is a steel and plexiglass partition directly behind the front seats. No other modifications.
Rear heat blows cool air through the floor vents. Front heat work just fine. I drove it for about an hour with the rear heat on full blast and the temp got to "comfortable" when it should have been sweltering by that point. The garage that services it says there's nothing that can be done; since the front heat works, the heater is working just fine. Since the blower motor works for the rear, the system is working as it should. The fact that its not getting hot back there is because of the partition. Yet we have 5 other identical vans and they heat up just fine in the back.
Any ideas what the problem might be?